Set-up and report on multiple bank accounts, sub-accounts, investment and holding accounts.Read More..
Property managers, strata managers and developers use our technology every day to manage portfolios of apartment buildings, condos, co-ops, housing estates and commercial towers.
Every building on our system gets a cool web site and an amazing secure portal for your customers. This portal system not only provides powerful marketing and communication tools for managers but it also enables your customers to self-service.
Set-up and report on multiple bank accounts, sub-accounts, investment and holding accounts.Read More..
Set-up and report on multiple bank accounts, sub-accounts, investment and holding accounts.
Powerful GL, AP and AR modules linked to a KMPG-designed chart of accounts which has been customised for every country and region.
Individual unit ledgers linked to payment gateways and banking systems. Multiple bank support available for online payments and auto-reconcile.
Comprehensive list of building and financial reports that are well presented and easy..Read More..
Comprehensive list of building and financial reports that are well presented and easy to read for owners and board members.
Reports can be customised using multiple reporting options and can be produced for one, some or all buildings.
Almost every report in the system is exportable to Excel.
The powerful invoicing system enables you to easily invoice 20 or 20,000 customers..Read More..
The powerful invoicing system enables you to easily invoice 20 or 20,000 customers with the click of a button. Invoice for service charges/levies and other items such as electricity.
Customers can have multiple addresses and delivery methods. All invoices, once sent, are automatically published on the portal for customers to pay, print or view.
Easily manage and track arrears with one-click statement runs and reminders.
Strataware makes management of meetings a breeze with its meetings module.Read More..
Strataware makes management of meetings a breeze with its meetings module.
Setup default templates for each meeting type, add standard or custom meeting motions, attach any required documents and distribute mail merged meeting packs to your owners via email quickly and easily. You can also publish these into the building portal with one click.
The electronic Minute Book records attendance, voting results and decision making.
Easy to use word processor and e-mail system integrated to the system's address..Read More..
Easy to use word processor and e-mail system integrated to the system's address book with merge functions makes it easy to produce beautiful, customisable documents.
Documents can be saved in the Document Management System (DMS) as templates on-the-fly. Whenever anything is produced, it is automatically saved in the DMS for that building.
Send an e-mail to 10 or 10,000 customers with reports attached at the click of a button.
The MyCommunity portal system also gives managers a number of communication tools for one building or their entire portfolio including a Community Wall, electronic Notice Board, SMS system and the Board Wall.
Document Management System integrated into nearly every screen of the system.Read More..
Document Management System (DMS) integrated into nearly every screen of the system.
Save files such as invoices or contracts against transaction lines.
Auto-saving feature on all reports, invoices, receipts, e-mails etc to a building-specific folder. This means everything is in an organised, central location – securely stored in the cloud!
The creation, editing and distribution of all documents are fully audited.
The procurement module manages RFQ's and Work Orders and is integrated..Read More..
The procurement module manages RFQ's and Work Orders and is integrated to the AP, GL and budgeting modules.
Automatically email tender documents to selected contractors and turn RFQ's into purchase orders and finally invoices in the AP module. Seek the approval of the Board and track those approvals throughout the process.
Accept maintenance requests from the portal where your customers can track the progress of the work and review comments made by the Property Manager.
Sophisticated user-based security and access control groups that can be set-up on a screen-by-screen basis.Read More..
Sophisticated user-based security and access control groups that can be set-up on a screen-by-screen basis. Set company-wide rules around password management and track system usage.
A management fee and disbursement module enables managers to set-up company agreements with service schedules, standard fees, disbursement charges and hourly rates.
Automatically track and charge for disbursement items such as printing and photocopying.
Single login to both the management software and the building portal system.Read More..
Single login to both the management software and the building portal system.
Portal users are automatically managed via the Address Book.
Statements, invoices, receipts, annual budgets, GL transactions and more are automatically published in the portal as both systems share the same database. No extra work for managers!
Easily publish documents from the management software to the portal and the system will notify everyone via e-mail.
The portal system is integrated to a world-leading SMS gateway that enables managers..Read More..
The customer portal system introduces a number of marketing and communicationRead More..
The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses.
Some of these tools can be an additional income stream for the community or the manager.
User support is included with our annual subscription. This includes phone support duringRead More..
User support is included with our annual subscription. This includes phone support during business hours, up to 18 hours per day, 6 days a week e-mail support and 24/7 support via our online help-desk.
Clients can access hundreds of support tutorials and videos via our online support centre.
Every building or community on our software gets a great looking web site. You can choose from one of our beautiful templates or get us to develop a customised site however you like.
Connected to this web site is a sophisticated portal for Board Members, investors, owner-occupiers, residents and tenants. Here people can pay bills, view their statement, print old invoices, sell second-hand goods, receive electronic communication, create events, chat on a Community Wall, view important documents and so much more.
Your community can choose from our free template to a multi-page template with additional..Read More..
Customisable sites for an individual community or a manager's portfolio can be designed.Read More..
Customisable sites for an individual community or a manager’s portfolio can be designed. The sites can be hosted on your domain or ours.
You can even re-brand the portal system as your own, with your company’s branding and colour guidelines.
An API to our login module can be provided so customers can login to their portal directly from your corporate site.
Apartment owners can view a live customer account. They can even pay via a a secure credit card gateway.Read More..
Apartment owners can view a live customer account. They can even pay via a secure credit card gateway.
Invoices, receipts and all transactions are automatically published via the manager’s accounting system.
Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion.
Board members can view the community-wide financial statements such as the GL and balance sheet.
Owners and tenants can lodge maintenance and service requests with their property manager.Read More..
Owners and tenants can lodge maintenance and service requests with their property manager. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors.
Every time a request is made, a unique ticket number is generated. Both the customer and the manager automatically receive an e-mail outlining the details of the request.
Comments can be made against requests and every time there is a comment or update, both the Manager and the customer are notified via email.
Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution.
Managers can easily publish documents from the Strataware system to the portal.Read More..
Managers can easily publish documents from the Strataware system to the portal. Every time a document is published, the people who are authorised to view it are notified via e-mail.
Viewing permissions can be placed around all documents on the portal.
Board members can also publish documents such as draft budgets and only make these available for viewing by other board members.
Your community no longer needs a cork board in the foyer.Read More..
Your community no longer needs a cork board in the foyer.
The Community Wall is the new social hub for your community. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum.
Board members can communicate on a Board Wall reserved just for them..
Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click.
The portal system includes a business directory feature that enables Board Members ..Read More..
The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community.
The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services.
Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community.
The MyCommunity portal system comes standard with its integration to the world-leading Strataware..Read More..
The MyCommunity portal system comes standard with its integration to the world-leading Strataware management and accounting system. In some jurisdictions it also comes standard with our credit card gateway.
The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more.
We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com.
* Showing mostly current and some proposed system integrations.
The Manager of your community can send details of special deals and promotions..Read More..
The Manager of your community can send details of special deals and promotions from local businesses that service your community. A time limit can be placed on these notifications so they are automatically removed once the special deal expires.
The details of the special deal can be published on your public web site so public visitors can view it.
This initiative can be a revenue source for your community, helping to reduce service charges/levies.
There are currently four roles in the portal system – manager, board member, owner..Read More..
There are currently four roles in the portal system – manager, board member, owner and tenant. We plan to add more soon such as contractors.
These roles are automatically managed from the management software.
Each role has different permissions in the portal. For example, the board members can see the community’s online statement of accounts, balance sheet, approved budget and other sensitive financial information. Owners can see only their own statement of account.
Documents can be shared based on the above permissions.
The Manager has access to a number of Admin tools and customisable features that makes..Read More..
The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy.
This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more.
The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements.
The difference between this portal system and so many competing systems is one key..Read More..
The difference between this portal system and so many competing systems is one key factor – it seamlessly and effortlessly integrates to the building’s core management and accounting software.
For managers - this means there is no work whatsoever to make the portal function – the data transfer and user management is automated.
For board members, owners and tenants – this means you don’t have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building’s management.