wasl Properties today announced the signing of a technology partnership agreement with Mystrata, a global leader in online property management solutions.

This latest announcement comes after wasl Properties recently launched a new service, Property Solutions, which specializes in providing owners association management and maintenance services for freehold properties. The new services include comprehensive tailored solutions created specifically for individual owner’s association freehold properties. 

Mohammed Yahya, Senior Director Commercial & OA Management wasl Properties, said of this technology partnership, “We conducted extensive research both locally and overseas on software for managing jointly owned property and concluded that Mystrata’s systems are one of the best technologies currently available that are suitable for the unique requirements of the UAE.”

Commenting further, Mr. Yahya said: “Mystrata’s cloud based systems match our company’s philosophy in terms of service delivery – they are innovative, cost effective, customised for our local marketplace and have been tested in our local markets.  It is also important to note that they allow us to deliver a service with full transparency and reliability to our client base."

Mystrata, with offices in the UAE and Australia, has been supporting and developing solutions for real estate managers and their communities for over 9 years. Their flagship product “Strataware” has been localised for the Middle East market and is widely used by leading property management companies throughout the region.
Mr. David Bugden, CEO of Mystrata said of the new cooperation with wasl Properties:  “We are really excited about this collaboration with wasl Properties. They are one of the most established property management companies in the region, managing a wide variety of properties from iconic business towers to large residential developments right through to industrial property. 

Commenting further on the tie-up with wasl Properties, Mr. Bugden said: “wasl’s expertise is a direct result of their very long and rich experience in this field.

I have no doubt, with the utilization of our technology, they can add real value to the owners and owners associations by bringing in the best practices currently being deployed in their managed portfolio of 25,000 residential, commercial and mixed use retail units across Dubai. To be an important strategic partner in a new growth area of their business is fantastic. We look forward to supporting wasl Properties in this new venture.”

One of Mystrata’s products that were immediately attractive to wasl is “MyCommunity” a web portal system tailored for the owners, board members and tenants of the properties under wasl’s management.

Already operational across some of the region’s most iconic projects including Burj Khalifa, MyCommunity enables wasl Properties to deliver a wide range of online services and social networking tools via a secure and customisable portal for every community type under their management.

Through the portal, wasl Properties’ clients will be able to raise and track maintenance requests, view service charge information, access financial reports, and pay bills via a secure payment gateway, print invoices and much more depending upon their level of access.

Mr. Yahya concluded: “Coupled with our local expertise, professional skills and unrivaled knowledge of the Dubai property market, this strategic partnership will add significant value to property owners, owners associations and, of course, the residential tenants we serve. We now look forward to utilizing our local expertise, professional skills and unrivaled knowledge of the Dubai property market for all types of property owners whether in the freehold or leasehold markets.”